Limited Coverage Plan
Plan pays pre defined Fixed Dollar amount.
Covers Pre existing conditions up to the limit as per the policy terms.
AM Best Rating

A

Carrier/Underwriter

Crum & Forster SPC

Administrator

INF Visitors Care

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Limited Coverage Plan

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Coverage from 90 days to 364 days

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Pre-Existing Conditions

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Telemedicine by MeMD

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PPO Network

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Medical Coverage During Travel

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INF Premier is a limited pre-fixed visitors insurance plan that provides medical insurance coverage and emergency services for non US residents traveling to the USA, Canada and Mexico. The plan also includes pre-existing conditions coverage up to the stated eligible amount in the policy. After the deductible is satisfied, the plan will pay up to the stated eligible amount for covered charges.


The following benefit table shows the pre-fixed amounts the insurance carrier will pay for covered services. If the bill exceeds the pre-fixed amounts covered, the difference will be the insured’s responsibility.


Please review Plan Certificate and Details(age 0-69) | Plan Certificate and Details(age 70-99) for complete and detailed information.


Read more about plan reviews for INF Premier Insurance and company reviews for INF Visitors Insurance.

$100,000
(ages 0-99)

$150,000
(ages 0-69)

$300,000
(ages 0-69)

$500,000
(ages 0-69)

$1,000,000
(ages 0-69)

Out-Patient        
Dr./Physician Visit        
Up to $100/visit 1 visit/day, 10 visits max Up to $125/visit, 1 visit/day, 10 visits max Up to $175/visit, 1 visit/day, 10 visits Up to $225/visit 1 visit/day, 10 visits max Up to $275/visit 1 visit/day, 10 visits max
Urgent Care        
Up to $100/visit 1 visit/day, 10 visits max Up to $125/visit, 1 visit/day, 10 visits max Up to $175/visit, 1 visit/day, 10 visits Up to $225/visit 1 visit/day, 10 visits max Up to $275/visit 1 visit/day, 10 visits max
Surgical Treatment        
Up to $5,000 Up to $6,000 Up to $8,000 Up to $10,000 Up to $15,000
Prescription Drugs / Medicines        
Up to $150 Up to $200 Up to $300 Up to $500 Up to $750
Lab & X-rays        
Up to $650 Up to $750 Up to $1,150 Up to $1,500 Up to $2,500
Physical Therapy        
Up to $45/visit, 1 visit/day, 12 visits max Up to $50/visit, 1visit/day, 12 visits max Up to $100/visit, 1 visit/day, 12 visits max Up to $125/visit, 1 visit/day, 12 visits max Up to $150/visit, 1 visit/day, 12 visits max
In-Patient        
Hospital Room        
Up to $1,750/day, 30 days max Up to $1,900/day, 30 days max Up to $3,000/day, 30 days max Up to $4,500/day, 30 days max Up to $6,000/day, 30 days max
Surgical Treatment        
Up to $5,000 Up to $6,000 Up to $8,000 Up to $10,000 Up to $15,000
Hospital Intensive Unit        
Up to $750/day, 8 days max Up to $850/day, 8 days max Up to $1,150/day, 8 days max Up to $1,300/day, 8 days max Up to $2,000/day, 8 days max
Emergency Services        
Ambulance Expenses        
Up to $450 Up to $500 Up to $1,000 Up to $1,500 Up to $2,500
Emergency Room (ER)        
Up to $500 Up to $750 Up to $2,500 Up to $3,500 Up to $5,000
Dental        
Accidental Emergency        
Up to $500 Up to $550 Up to $550 Up to $550 Up to $550
Travel        
Emergency Medical Evacuation        
Up to $20,000 Up to $25,000 Up to $45,000 Up to $65,000 Up to $85,000
Life        
AD&D        
$25,000 $25,000 $25,000 $25,000 $25,000
Other        
Pre-Existing Conditions        
Option 1 for ages 69 and below:
$20,000 Maximum; $1,000 Deductible
Option 2: for ages 69 and below:
$40,000 Maximum; $5,000 Deductible
Option 1 for ages 70-99:
$15,000 Maximum; $1,000 Deductible
Option 2 for ages 70-99:
$25,000 Maximum; $5,000 Deductible
Option 1: $30,000 Maximum; $1,000 Deductible
Option 2: $60,000 Maximum; $5,000 Deductible
Option 1: $50,000 Maximum; $1,000 Deductible
Option 2: $100,000 Maximum; $5,000 Deductible
Option 1: $200,000 Maximum; $1,000 Deductible
Option 2: $300,000 Maximum; $5,000 Deductible
Option 1: $400,000 Maximum; $1,000 Deductible
Option 2: $600,000 Maximum; $5,000 Deductible
Plan Administrator

INF Visitors Care
Company reviews for INF Visitors Care


Carrier/ Underwriter

Crum & Forster SPC


Eligibility

1) Any non US resident

2) Available for ages 0-99 years.


What deductible should I chose?

The deductible is per incident for INF Premier. Please keep in mind that the deductible has to be satisfied completely before the insurance carrier will pay the pre-fixed amount for covered eligible expenses. A lower deductible is recommended.


Plan Type

Limited Coverage Plan: pays a pre-fixed amount per service and benefit


AM Best Rating

A


Coverage in U.S.A

Covered


Coverage outside the U.S.A

Only Canada and Mexico


Co-Pay

$25 copay for Urgent Care visits


Co-Insurance

No co-insurance (The insured will pay the difference of the pre-fixed amounts for eligible covered services defined in the benefit table)


How the benefits are paid

After the deductible is met, INF Premier pays the pre-fixed amounts for eligible covered services defined in the benefit table.


Coverage Type

Per incident


Deducitble Type

Per incident


Renewability

Renewals are not guaranteed. This policy is a short term duration policy renewable at the option of the insurer. If you are able to renew your policy, there will be a $5 administration fee included in your premium.


Cancellation

1) Refunds are only available for cancellation requests submitted prior to effective start date

2) $25 cancellation fee will apply

3) $10 membership and $5 administration fee is non-refundable

4) Premium is fully earned after the policy effective date

5) Written request or email is required for any cancellations up to 24 hours before the effective date


PPO Network

United Healthcare


Coverage Length

Minimum 90 days to 364 days


Available Deductibles

$100K (ages 0-69): $75, $100, $250, $500, $1,000, $2,500, or 5,000 / Pre-Existing: $1,000 or $5,000

$150K (ages 0-69): $75, $100, $250, $500, $1,000, $2,500, or 5,000 / Pre-Existing: $1,000 or $5,000

$300K (ages 0-69): $75, $100, $250, $500, $1,000, $2,500, or $5,000 / Pre-Existing: $1,000 or $5,000

$500K (ages 0-69): $75, $100, $250, $500, $1,000, $2,500, or $5,000 / Pre-Existing: $1,000 or $5,000

$1M (ages 0-69): $75, $100, $250, $500, $1,000, $2,500, or $5,000 / Pre-Existing: $1,000 or $5,000

$100K (ages 70-99): $250, $500, $1,000, $2,500, or $5,000 / Pre-Existing: $1,000 or $5,000


Available Coverage

$100K (ages 0-69) / Pre-Existing: $20,000 or $40,000

$150K (ages 0-69) / Pre-Existing: $30,000 or $60,000

$300K (ages 0-69) / Pre-Existing: $50,000 or $100,000

$500K (ages 0-69) / Pre-Existing: $150,000 or $200,000

$1M (ages 0-69) / Pre-Existing: $150,000 or $200,000

$100K (ages 70-99) / Pre-Existing: $15,000 or $25,000


Provider Directory

INF Visitors Care

P: 408-222-1110

E: [email protected]


Q1. When is the pre-existing deductible applied?

If you have had any medical issue within the past 12 months, treatment of such issue will be subject to the pre-existing condition maximum. Coverage for Pre-Existing Conditions are subject to the pre-existing deductible and policy maximum. The deductible will be applied each time you utilize the benefit.

Coverage for pre-existing conditions are up to the stated amount on your policy certificate.


Q2. When is the new sickness deductible applied?

If you have Accident or New Sickness the coverage is subject to the new sickness deductible. INF Premier is a limited plan and the deductible is per injury/illness . The deductible will need to be fully satisfied before the insurance company will pay for any covered medical treatment and/or services.


Q3. Am I eligible for INF Premier?

Any Non-US citizen, U.S Expatriate and their dependents. INF Premier will provide coverage for travel to the United States, Canada and Mexico. This plan is eligible for age groups 0 to 99.


Q4. What information do I need to purchase the plan?

You will need names, date of birth/s, passport number/s, home country address and a valid credit card.


Q5. When will I receive my ID card?

After enrolling, you will receive an email confirmation containing an attachment for ID cards, certificate of insurance and visa letter.


Q6. Can I extend the plan if I stay longer?

You are able to extend the INF Premier plan for up to 364 days total prior to the policy’s expiration date. INF will send email, text, and phone call reminders to you 1 week & 1 day before the policy expiration. There is a $5 extension administration fee.


Q7. Can I cancel the plan?

You are able to cancel this plan for a full refund (minus a $25 cancellation fee) before the start date of the coverage. Cancellation forms must be completed in writing and faxed to INF at 408-520-4967. Application fees ($15) are non-refundable. After the policy start date, the premium is fully earned and therefore nonrefundable.


Q8. Will this plan cover pre-existing conditions?

INF Premier is a limited pre-fixed plan that offers coverage for pre-existing conditions. INF Premier will cover for pre-existing conditions up to the set amount in the policy.


Q9. Which doctor or hospital can I go to?

INF Premier is using the United HealthcarePPO Network. This is one of the largest PPO networks in the nation. You can find a list of providers within the PPO network here: Click Here


Q10. How do I file a claim?

Anytime you visit a health care provider, even if you do not pay, we strongly suggest you fill out a claim form so the insurance company has a record of your visit to the health care provider & will be able to pay your claim in a timely manner.


Medical Bills & Receipts can be sent to the following address:


Mail: Robin Assist (for Claims after 2/4/2023)

45 East Lincoln Street, Columbus, OH 43215

Toll Free: 888-207-1694 (from inside the U.S.)

WhatApp Number: 380-234-2040 (24x7 Worldwide)

Email: Claims at robinassist.com

Claims File online using Member Portal


Mail: Administrative Concepts, Inc. (for claims before 2/5/2023)

PO Box 4000; Collegeville, PA 19426

Toll Free: 855-428-3425 (from inside the U.S.)

Fax: 610-293-9299


Q11. Will this plan work in my area?

The INF Premier Plan works in all 50 U.S. States, Canada and Mexico.

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NOTE: INF VISITOR ACCIDENT & SICKNESS INSURANCE WILL NOT COVER SCHEDULED OR ANTICIPATED MEDICAL TREATMENT FOR PRE-EXISTING CONDITIONS. THESE PLANS ARE DESIGNED TO COVER THE WORSENING OF PRE-EXISTING CONDITIONS & EMERGENCY TREATMENT OF PRE-EXISTING CONDITIONS ONLY. ENROLLMENT AFTER ARRIVAL DATE IS SUBJECT TO SEPCIAL UNDERWRITING AND PRE-EXISTING COVERAGE MAY BE DELAYED OR DENIED.